FAQ
Answers to the basic questions patients usually ask before contacting the clinic.
Clinic hours, communication channels, consultation style, and planning notes are collected here for quick reference.
What should I include in my consultation request?
Send your main concern and preferred visit date to start your consultation request. Add your preferred consultation language to your request. You can also include previous treatments and any important travel or event dates.
Do I need consultation before treatment?
Yes. The clinic promotes personalized consultation and doctor-led treatment planning before treatment selection.
What are the clinic hours?
The clinic is open Monday to Friday from 10:00 to 20:00 (lunch break 13:00–14:00), Saturday from 10:00 to 16:00, and closed on Sundays and public holidays.
What should international patients include in a consultation request?
Include your main concern, treatment interest, preferred visit date, preferred consultation language, and any important travel or event schedule.
What consultation style does the clinic describe?
The site emphasizes explanation, individualized pacing, and treatment planning that starts from the main skin concern rather than a preset package.
Can I get same-day consultation and treatment?
This website does not guarantee an appointment or treatment on a requested day. The clinic must confirm availability, and the clinician decides suitability, sequencing, recovery, and whether treatment should be changed or deferred after assessment.
Are minors eligible for treatment?
Patients under 18 require a parent or legal guardian present at consultation and treatment. Some procedures are not recommended below specific age thresholds — the dermatologist will advise during consultation.
Can I receive treatment while pregnant or breastfeeding?
Most aesthetic procedures (botulinum toxin, fillers, lasers, energy devices) are not recommended during pregnancy or breastfeeding. Please inform the clinic of your status during consultation — the dermatologist will recommend safe alternatives or postponement.
What payment methods do you accept?
Accepted cards, transfer or mobile-payment options, tax handling, and installment terms can change. Confirm them directly with the clinic before booking. The clinic's price basis is KRW.
Can I get a price estimate before consultation?
Public pricing pages list standard tier prices per procedure (KRW). However, the actual treatment plan and final cost depend on consultation — skin type, number of sessions, and combination treatments affect the total. We share a written estimate during consultation, before any treatment.
Is the treatment cost covered by insurance?
Most aesthetic dermatology procedures are non-insured (비급여) under Korean National Health Insurance. Medical dermatology cases (severe acne with insurance code, certain pigmentation disorders) may be partially covered — verified during consultation.
Can I split the payment into installments?
Korean credit cards support 2–12 month installments (issuer-dependent) on treatments over a certain threshold. International cards typically do not support local installment plans — please ask during consultation.
Is parking available?
Yes. Building parking is available with 1 hour validation. Public parking lots within 200m for longer stays. Subway access (Nonhyeon Station Line 7 Exit 4, 5-minute walk) is typically faster than driving in Gangnam district.
What is the nearest subway station?
Nonhyeon Station (논현역, Line 7) Exit 4 — about a 5-minute walk. Sinnonhyeon Station (신논현역, Line 9) Exit 2 — about a 7-minute walk. Both lines connect directly from Gimpo and Incheon airports via airport express transfers.
Is the clinic wheelchair-accessible?
Yes. Building entrance has step-free access. Elevator to the 4th floor (clinic) is wheelchair-accessible. Treatment rooms have door widths and turning space for standard wheelchairs. Please let us know in advance so we can prepare assistance.
When can I apply makeup after treatment?
Depends on the procedure. Injections (botulinum toxin, fillers): same day after needle marks settle (2–4 hours). Lasers: next day (24 hours minimum). Chemical peels: 3–7 days depending on depth. Energy devices (Ultherapy, Thermage): immediately. The dermatologist gives procedure-specific guidance during recovery briefing.
Can I exercise during the recovery period?
Most procedures allow light walking and daily activity immediately. Vigorous exercise (heavy cardio, weightlifting, hot yoga, sauna) is typically restricted 24–72 hours depending on procedure — to minimize bruising, swelling, and inflammation. Specific timeline shared during recovery briefing.
When can I fly after treatment?
Most treatments allow flying within 24–48 hours. Filler and threadlift may benefit from a 3–5 day buffer to assess settling. Aggressive peels and fractional lasers should ideally complete primary peeling/redness (3–7 days) before long-haul flights. We schedule travel-window-aware treatment plans for overseas patients.